Services
Executive, Leadership and Team Performance Coaching
Organizational Diagnosis & Development
New Team Advantage ™ / New Team Start Up
MCS Principle-Based Negotiations ™
Certifications and Instrumentation
Executive, Leadership and Team Performance Coaching
Coaching is a targeted 'real-time' approach based on laser straight feedback and action learning for individuals and teams. There is an edge to coaching that does not exist in consulting. Coaching is far more personal and broader in scope and addresses all aspects of a person's life which impact their ability to lead. Individuals and teams work with a Coach to accelerate performance, make transitions, and recover leaders who have begun to derail. Coaching is always confidential.
Meeting Design & Facilitation
Most of our lives seem to be spent in meetings and there is a genuine and growing concern about the actual return on investment in terms of the results produced. Productive meetings result from clearly identifying the outcomes, and designing the meeting experience to create a common understanding and alignment. Participants experience a higher degree of satisfaction and increased performance when the meeting decisions are clear and actionable, and the results are communicated out appropriately. Each meeting calls for a diagnostic approach to the design of the agenda, the activities and next steps. Facilitation approaches necessarily range from flexible to 'pure' facilitation to 'advocacy for the best thinking of the organization'. Successful meeting design makes the difficult seem easy!
Organizational Diagnosis & Development
Simply stated, the purpose of Organizational Development (OD) is to improve the performance of groups and teams by aligning strategy and actions, organizational design, team performance, culture change and implementation, organizational and group feedback with the existing systems of the organization. Good OD begins with a clear agreement with the client on the outcomes and a high quality diagnosis of the issues prior to embarking on an intervention or solution.
The solutions may include the following:
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Individual and Organizational Assessments including 360 Degree or Skip-level Feedback, Work Style or Preference Inventories, Interviews, Focus Groups and Organizational Surveys Leadership and Team Development Customized Training and Development Programs Organizational Change Work |
New Manager Assimilation
When a new manager accepts an appointment to head an existing team, there is often a period of uncertainty and instability that occurs with the change. New managers benefit from a 'fast start' approach that quickly aligns team objectives and work practices, surfaces hidden issues that may delay team progress, and accelerates a clear understanding of the new manager's and team's working styles and preferences.
The 1-day program outcomes include:
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Provide a safe structure for early manager / group interactions Raise, clarify and resolve critical issues Allow the new manager to determine group concerns and needs and to allow the manager to choose to respond or not as appropriate 'Short-cut' weeks to months of circling behavior by opening up clear, forthright communication |
New Team Advantage ™ / New Team Start Up
Getting a new team off to a quick and successful start will yield faster results and higher performance. Every team and individual predictably must manage several critical issues that address both task issues and relationship issues.
The outcomes for this 1 to 2 day program include:
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Understanding how each individual fits in and how they can contribute Establishing a firm foundation of business based trust & forthright communication Identifying and agreeing the roles and responsibilities for each member Clearly agreeing the goals, objectives and interdependencies for the work Committing to what the team will accomplish and what the team agrees not to tackle Learning key approaches to implementation, high performance and renewal |
MCS Principle-Based Negotiations™
Principled-Based Negotiations is typically delivered in 3 or 4.5 consecutive days to a group of up to 12 participants and develops the skills to create wise and profitable agreements.
Outcomes of the program include:
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How to handle conflict situations and keep the relationship in place Practicing of the 7-step model that was built on extensive research and modeling of top negotiators Increasing each participant's awareness relative to where they are inside any negotiation Reviewing all the aggressive negotiator tactics so that they become obvious along with simple responses that bring any negotiation back to a Behavior-Based negotiation Learning to apply the 7-step model in situations ranging from running a meeting to creating a collective bargaining agreement |
TeamWorkAbility™
A customized team intervention (3.5 days) designed to assist teams in overcoming communication and performance barriers that are based upon accumulated histories and perceptions and create a new way of working which supports each member of the team's success.
The outcomes of the program are:
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To address the key communication and interpersonal issues that affect the productivity of the team To build trust based upon authentic mutual commitments To create a breakthrough for each individual so new learning can occur on a regular basis To strengthen each individual's willingness to face conflict and create an environment where difficult issues can be handled effectively by the team To create new commitments and goals which will move the entire team forward |
Certifications and Instrumentation Available
Benchmarks 360° Feedback & all other instrumentation from the Center for Creative Leadership, Greensboro, NC.
Accelerating Change Methodology from IMA, Atlanta, GA
DiSC from Inscape Publishing, Minneapolis, MN.
Drexler Sibbett Team Performance Inventory (TPI), NTL
Human Patterns Inventory, Human Patterns, Raleigh, NC
SelecSys (Drake P3) Assessments for Job Profiling and Selection, Management Communication Profiles, Team Communication Profiles, and 360° Feedback from Management Communication Systems, Sausalito, CA.
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